Help & Support – BD Import Solutions

If you need help with orders, pricing, or delivery, please contact us using the information below.

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Contact Information 📞

Phone: 01719188829

Business Hours:

Saturday – Thursday: 2 PM – 8 PM

Friday: Closed

Facebook: https://www.facebook.com/BdImportSolutions

You can contact us for:

• Price quotes
• Order placement
• Delivery updates
• Payment questions

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How to Order 📦

1. Send us the product link
2. We provide price and estimate
3. Pay advance
4. We place the order
5. Item arrives in Bangladesh
6. Pay remaining amount (if any)
7. Receive your product

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Payment Methods 💳

• bKash
• Nagad
• Rocket
• Bank Transfer
• Cash (office pickup if available)

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Delivery Options 🚚

• Home delivery inside Dhaka
• Courier delivery outside Dhaka
• Office pickup available

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Common Questions ❓

How long does delivery take?

USA & Malaysia: 3–4 weeks
India: 6–8 weeks

How are cargo charges calculated?

Cargo charge is based on weight or volumetric weight for larger boxes

Is advance payment required?

Yes advance required to place the order.

Can I cancel my order?

Orders cannot be cancelled after confirmation.

How can I get order updates?

You can contact us by phone or Facebook.

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Office Address 📍

BD Import Solutions

House: 4, Nawraton Colony

Bailey Road, Dhaka

Note: you can create an appointment before visiting. Call 01719188829 to make an appointment.